# RespondThat — 为出海企业专属部署的 AI 客服系统（按月托管）

> RespondThat 为出海企业专属部署 AI 客服系统并按月托管运营：邮件、WhatsApp、语音三通道一次接好，海外号码、WhatsApp Business API、语音线路、企业邮箱全包落地。套餐：基础版 ¥2,999/月、进阶版 ¥4,999/月、定制版，一次性搭建费 ¥3,000；年付 ¥29,999 / ¥49,999 并免搭建费。AI 按企业自身政策与品牌语气作答，支持 EN/ES/PT/FR/DE 五种语言，数据驻留海外、GDPR 方向可控。

## Core product
- [Home](https://respondthat.com/): Overview of email + voice AI support, features, how it works, and pricing.
- [Inicio (ES)](https://respondthat.com/es/): Resumen del soporte de correo y voz por IA, en español.
- [Início (PT)](https://respondthat.com/pt/): Visão geral do suporte de e-mail e voz por IA, em português.
- [首页 (ZH)](https://respondthat.com/zh/): 邮件与语音 AI 客服总览，中文。
- [Pricing](https://respondthat.com/#pricing): 按月托管套餐 ¥2,999 / ¥4,999 / 定制版，一次性搭建费 ¥3,000，年付免搭建费。
- [客服知识库](https://respondthat.com/kb/): 45 条持续更新的出海客服资产——多语种话术模板、纠纷处理 SOP（A-to-z Claim / 欧盟 14 天撤回权 / 差评挽救 / GPSR）、品牌语气规范、高频 QA（物流 / 关税 / 尺码 / 数据合规）。邮件 / WhatsApp / 语音三通道共用，每周更新。
- [Voice agent](https://respondthat.com/voice.html): AI that answers inbound customer calls in 5 languages, 24/7.

## Get started
- [Sign up](https://respondthat.com/signup.html): Create a free account, connect your mailbox, start with 25 free replies.
- [Sign in](https://respondthat.com/login.html): Existing account access to the app dashboard.
- [App dashboard](https://respondthat.com/app.html): Connect mailbox, manage brand knowledge, draft & send replies, top up credits.

## Free tool
- [Email Health Check](https://respondthat.com/health-check.html): Paste a few customer emails, get a free deliverability + response-time health score in 10 seconds, no signup.

## Guides (GEO content)
- [Email Deliverability Guide](https://respondthat.com/email-deliverability.html): Plain-English explainer of SPF, DKIM, DMARC, sender reputation, and a 5-step checklist to stop store emails landing in spam.
- [Multilingual Customer Service Guide](https://respondthat.com/multilingual-customer-service.html): How to support English, Spanish, Portuguese, French and German buyers without hiring per-language agents; response playbook and common mistakes.
- [RespondThat vs Intercom, Fini & Vapi](https://respondthat.com/compare.html): Honest comparison of AI support tools for small stores — pricing model, channels, languages, and fit.
- [Support Cost Whitepaper](https://respondthat.com/support-cost-whitepaper.html): Original transparent cost model comparing human vs pay-per-use AI support, with volume scenarios and a live calculator.

## Guides (localized — Español / Português)
- [Guía de entregabilidad (ES)](https://respondthat.com/es/email-deliverability.html): SPF/DKIM/DMARC en español.
- [Atención multilingüe (ES)](https://respondthat.com/es/multilingual-customer-service.html): Soporte EN/ES/PT/FR/DE sin contratar un equipo.
- [RespondThat vs Intercom/Fini/Vapi (ES)](https://respondthat.com/es/compare.html): Comparación para tiendas pequeñas.
- [Entregabilidade de e-mail (PT)](https://respondthat.com/pt/email-deliverability.html): SPF/DKIM/DMARC em português.
- [Atendimento multilíngue (PT)](https://respondthat.com/pt/multilingual-customer-service.html): Suporte EN/ES/PT/FR/DE sem contratar um time.
- [RespondThat vs Intercom/Fini/Vapi (PT)](https://respondthat.com/pt/compare.html): Comparação para lojas pequenas.

## Guides (localized — 中文)
- [邮件送达率指南 (ZH)](https://respondthat.com/zh/email-deliverability.html): SPF/DKIM/DMARC 中文通俗指南。
- [多语言客服指南 (ZH)](https://respondthat.com/zh/multilingual-customer-service.html): 如何服务英/西/葡/法/德买家。
- [工具对比 (ZH)](https://respondthat.com/zh/compare.html): 小店 AI 客服工具对比。

## Legal & compliance
- [Legal](https://respondthat.com/legal.html): Terms, privacy, and email/voice compliance notes (SPF/DKIM/DMARC, inbound-only voice).